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Customer Results Radar Sales Acceleration “How To Case Study” – $10m To $50m In Revenues In 24 Months

by graham@customerresults.com | Oct 17, 2011 | Uncategorized

Click To Download PDF Or Save As In Internet Explorer Situation – Successful 3 Year Startup Growth $0 To $10m But Profitable Growth Recently Slowed Problem & Implications – Board To CEO “Fix It Or We Will Sell” Analytics Process Summary – $3m Short term...

Collaborative, Connected & Mobile Customer Communities – Part 4 – Case Studies

by graham@customerresults.com | Oct 6, 2011 | Uncategorized

Retailer Creates Highly Profitable Friends – A consumer products retail company with presence in 3 continents is currently reviewing their customer contact strategy, As well as a focus on utilizing more video in their communications with a strong focus on mobile...

Collaborative, Connected & Mobile Customer Communities – Part 3 – Global Best Practice Actions – Change Don’t Hope

by graham@customerresults.com | Oct 6, 2011 | Uncategorized

Across the world we see a common set of actions and responses to this opportunity Create a multi-disciplinary team to explore the world of Collaborative and Connected Customer Communities– bringing together a team of often part-time marketing, sales, service and IT...

Collaborative, Connected & Mobile Customer Communities – Part 2 – Why Do You Care? Whether You Care Or Not Your Customers Do.

by graham@customerresults.com | Oct 6, 2011 | Uncategorized

Collaborative Customer Communities are forming everywhere and your customers can and will drive the conversation – Your customers will drive the conversation through general public platforms like Facebook, Twitter, LinkedIn, Google+, Youtube and Yahoo, through...

Collaborative, Connected & Mobile Customer Communities – Part 1 – Background & Definition

by graham@customerresults.com | Oct 6, 2011 | Uncategorized

New social media applications, global mobile infrastructure and new cloud infrastructures demand you change your business operations to improve your business results and make you more money by extending your customer contact and collaboration strategy to your global...

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