by graham@customerresults.com | Dec 19, 2011 | Uncategorized
“Low Risk, High Reward USA Market Entry On The Cheap” This is not my comment but came directly from the COO of a partner on a conference call this morning so I had to share. The Scenario. Customer Results –As a reminder at Customer Results we help our clients improve...
by graham@customerresults.com | Dec 16, 2011 | Uncategorized
With the recession starting to disappear behind us we have seen a radical shift in customer interaction and revenue interactions and we now see the classic post recession acceleration of some niche solution providers who can really make a difference in your overall...
by graham@customerresults.com | Dec 13, 2011 | Uncategorized
Happy Xmas (or not) quit with the early holiday wishes as a customer relationship strategy Well here we are on December 13th and I just received my 23rd Happy Christmas email .. since I am feeling a tad frustrated I thought I would pose a question .. do you think this...
by graham@customerresults.com | Dec 7, 2011 | Uncategorized
Bob Courteau, President of SAP North America said at this morning’s Technology Association of Georgia (TAG) and Metropolitan Atlanta Chamber of Commerce (MACOC) event that (and I misquote) “despite what you may hear about our economy North America outperformed all...
by graham@customerresults.com | Dec 6, 2011 | Uncategorized
Today I sat in on a presentation at the Technology Association of Georgia (www.tagonline.org and www.tagthink.com) BI and EPM group where representatives of Autotrader and NCR and the CEO of Profisee (a Master Data Management company) talked about their initiatives...
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