by graham@customerresults.com | Feb 21, 2012 | Uncategorized
“Customer Results, a leading provider of Marketing, Sales and Service improvement solutions, is pleased to announce our partnership with Evergreen Telecom Services”, said Graham Clark, Partner at Customer Results. “Evergreen Telecom Services is highly respected...
by graham@customerresults.com | Feb 20, 2012 | Uncategorized
So you are the or CFO, CIO, VP Customer Service, VP Sales or COO of a $100m company trying to figure out how to capture the visible revenue and margin opportunity in front of you through new product, market or channel launch, meet the growing pressures to do something...
by graham@customerresults.com | Feb 16, 2012 | Uncategorized
Like everyone else I watch in dismay as Bank Of America (BoA) suffers floods of poor customer service comments, especially across the social media space. These poor reviews are especially beloved by consultants who like to pick on BoA with story after story of how...
by graham@customerresults.com | Feb 15, 2012 | Uncategorized
“Customer Results, a leading provider of Marketing, Sales and Service improvement solutions, is excited to announce our partnership with Customer Relationship Metrics (CRM)” said Graham Clark, Partner at Customer Results. “Since its foundation in 1993 at Purdue...
by graham@customerresults.com | Feb 13, 2012 | Uncategorized
With my treadmill returning to its traditional use as a clothes hanger as of Feb 1, the profusion of “yellow stickies” around my computer monitor reminding me of “flowers”, “chocolates” and “small sparkly things” as we approach Valentine’s day and our clients’...
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