by graham@customerresults.com | Mar 25, 2012 | Uncategorized
One of the most controllable success factors in project outcome is selection of the leader or manager whether applied to a project or program (where a program comprises multiple projects with a closely aligned set of objectives usually coordinated by a Program Leader...
by graham@customerresults.com | Mar 18, 2012 | Uncategorized
The great thing about this business is that we get to learn so much every day. And working in the small to mid-sized companies sector we get to meet so many exciting people doing interesting things and pass the info along as information to you. This week I got to...
by graham@customerresults.com | Mar 4, 2012 | Uncategorized
As if the world of social media hasn’t added enough confusion and complexity to the world of multi-channel interaction management. Now we have added a new twist to this conundrum, as presented by the Multi-Level business model. We are working with a local financial...
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