by graham@customerresults.com | Oct 14, 2019 | customer experience, customer persona, CX, cx metrics, CX Science, CX Training, Digital Customer Experience Transformation, digital experience, digital transformation, Journey Mapping, Uncategorized
After 10+ years of delivering CX training for some of the world’s leading Service Providers including Systems Integrators, Consultants, Agencies and BPO’s Customer Results and our partners bring our CX Training by the World’s Best CX Practitioners...
by graham@customerresults.com | Oct 14, 2019 | customer experience, customer journey map, customer persona, cx metrics, CX Science, CX Strategy, Digital Customer Experience Transformation, digital transformation, goto market strategy
In our latest podcast host Robin Miller and guest Graham Clark discuss how CX Strategy underpins and helps deliver Business Strategy and how companies like Chewy.com, Rover.com and Pets.com provide great examples of good and not so good CX Strategy Click here to...
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