by graham@customerresults.com | May 3, 2021 | AlternaCX, Banking & Financial Services, customer experience, CX, CX Applied, CX Listening, cx metrics
AlternaCX, Graham Clark of Customer Results and Michelle Spraul of Delta Swan discuss XM in the pivot to the year of hope for banking and financial services. 2021 has become a year of hope and recovery. Over the past year, we’ve all witnessed how customer expectations...
by graham@customerresults.com | May 3, 2021 | customer experience, CX, CX Applied, Digital Customer Experience Transformation, Partners
Customer Results and AlternaCX are proud to announce a new partnership as we enter the next wave of CX, EX and XM in 2021. Graham Clark, Founder of Customer Results said “While the CX Management and Experience Management platform industry continues to be...
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