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TalkingCX Posts Latest Podcast “CX Strategy .. It’s Ruff Out There”

by | Oct 14, 2019 | customer experience, customer journey map, customer persona, cx metrics, CX Science, CX Strategy, Digital Customer Experience Transformation, digital transformation, goto market strategy | 0 comments

Talk CX

In our latest podcast host Robin Miller and guest Graham Clark discuss how CX Strategy underpins and helps deliver Business Strategy and how companies like Chewy.com, Rover.com and Pets.com provide great examples of good and not so good CX Strategy

Click here to listen 

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