On November 14th, 2019 Graham Clark hosted a webinar with Michael Hinshaw of McorpCX discussing how critical a focus on rapidly evolving CX technologies is to capturing ROI from growing CX investments.
Click here to view the webinar recording.
You can click on the names here to learn more about the executives of and powerful and impactful new CX technologies provided by the three panelists, Michel Feaster, Founder and CEO of Usermind, Kevin O’Dell, Chief Technology Officer at Stratifyd and Tim Lavin, President and CEO of Zacoustic.
In addition to the ‘Why of CX Tech ROI’ hear discussion of the CX activities of some of the companies they most admire in CX including Apple, Essilor, Ally Financial and Uber.
Contact Us if you wish to discuss your own CX Tech opportunities and challenges and how we can help.
And click here to download our guides on the CX Tech Stack and our CX Tech, VoC, EFM & CX Analytics Selection Guide from our CX Science Page
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