by graham@customerresults.com | Dec 22, 2019 | Partners
Customer Journey Orchestration inQuba (www.inquba.com) is the rapidly growing leader in Journey Orchestration, the next era of Customer Journey Management. In an industry invented by and dominated by Satmetrix (now owned by Nice Systems), Medallia and Qualtrics (now...
by graham@customerresults.com | Dec 22, 2019 | Partners
Audience Building & Targeting In today’s world where every company is compiling customer behavioral data from exery channel competitive advantage is gained from doing more. Specifically precision audience building and targeting from the internet’s behavioral data,...
by graham@customerresults.com | Dec 22, 2019 | Partners
Next Generation Asset Management Today’s business is digital, technology enabled and transforming at a lightning pace. Mobile apps enable every worker and customer. API’s easily integrate your systems. So why are you using the same old Asset Management systems. What...
by graham@customerresults.com | Dec 22, 2019 | Partners
Applying AI to Deliver Omnichannel Customer Experience Feedback & Understanding Businesses have moved beyond simple email based customer feedback and Voice of the Customer (VoC). To be successful organizations must incorporate textual input from emails, webforms,...
by graham@customerresults.com | Dec 22, 2019 | Partners
Actioning Employee Experience & Customer Experience Businesses have moved beyond simple email based customer feedback and Voice of the Customer (VoC). To be successful organizations must incorporate textual input from emails, webforms, social media posts and...
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