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13 Digital Disruptive Headlines For 2017 Across 13 Industries
The Digital Revolution continues to accelerate. New Digital Operating Models (DOM’s) leveraging the latest in Digital Experience, Data & Analytics, Digital Integration and Infrastructure are evolving rapidly. IOT/IOE, Virtual & Augmented Reality, API Integration and Artificial Intelligence usage will accelerate. Here are 13 headlines across 13 industries we may well see in 2017 that will […]
Demystify Digital Transformation For Dummies – 7 Simple Steps To Targeted What’s and Digital How’s
Consultants love to make digital transformation seems complex. However it doesn’t have to be .. answer these 7 simple questions and results will flow
1 Your Target?
2 Their Activities?
3 Targeted What’s?
4 Who Are You?
5 Digital How’s?
6 Action?
7 Measure, Repeat, Refine?
Design thinking, facilitated workshops and digital collaboration sessions are all great ways to do this.
More time sticking post-its on walls in groups and less time creating perfect PowerPoints will lead to better results.
KYC / KYM – Know Your Customer / Know Your Market .. “we are not sure we deeply understand who our customer is anymore” – 7 CX Leadership Action Items From Last Night
One of my fave quotes “it ain’t what you know that will git ya’, it ain’t what you don’t know that will git ya, it’s what you know that ain’t so” Mark Twain Last night was one of the best examples of this quote since .. well .. Brexit … a few months ago. One […]
Goldman Sachs & Who Me? Hi-End Knowledge Workers Won’t Be Affected By Digital Transformation
So for those who think they are at the high end of the job market and therefore safe from the effects of Digital Transformation here is a quote embedded in an article in the Economist Oct 29th – Nov 4th – Too Squid To Fail. “At Goldman the number of people engaged in trading shares has […]