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Trending Idea #32 – Listen to your customers! 5 step VOB + VOC process for 2018 Goto Market Strategy

Trending Idea #32 – Listen to your customers! 5 step VOB + VOC process for 2018 Goto Market Strategy

by | Jul 7, 2017 | customer experience, customer journey map, customer persona, digital experience, digital transformation, goto market strategy, marketing strategy, vob, voc

Maybe it is because folks are heading into the start of 2018 corporate planning and budgeting season as summer moves on but the past 4 weeks seem to have been inundated with conversations that all revolve around the same key topics How can we address? ‘We think our...